What we offer
Step into DR MK & CO, A GP clinic where healing meets elegance. Located in Melbourne's bustling Northern suburbs, our clinic offers more than just healthcare, it's a sanctuary for rejuvenation.
Led by Dr. MK and his team, experience a captivating blend of excellence and humility in General Practice.
Location
Located at 1655 Sydney Road Campbellfield, in the heart of Northern suburbs of Melbourne, our clinic is close to pharmacy and radiology services allowing the convenience of healthcare, with 4CYTE Pathology occupying one room.
Parking
We have six parking spaces available on-site, including a disabled space. There is further on street parking available along Augusta Avenue.
Clinic Hours
Monday – Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 1:00 pm
Sunday: Closed
Practice Doctors
Dr. Mohammad Khan
FRACGP,MBBS
Allied Health
Ms. Kate McManus
Physiotherapist
Pathology Services
4Cyte Pathology
Monday and Thursdays
9:00 am – 12:00 pm
Practice Nurse
Mehnaz Hussain
Registered Nurse
Practice Manager
Ms. Rayan Elhelou
Administrative Staff
Ms. Sumaiya Kaleem
Our Philosophy
Preventative medicine to keep you healthy. Combining modern technology with the latest clinical evidence to help manage your health.
Our Services
- Work Cover
- Health Assessments
- Skin Cancer Checks and Removal
- Medication Reviews
- Management of Asthma, Diabetes and Other Chronic Conditions
- Employment Assessments
- Childhood Immunisations
- Mental Health Treatment Plans
- Applying Plastering for Minor Fractures
- Minor Surgeries / Ear Cleaning
- Pathology Services : Currently available Mondays & Thursdays ( 9 -12 pm )
- Skin Lesion Removal by Cryotherapy
- Obstetric Care and Advice on Women’s Health
- Wound Care
- Management of Men’s Health
Walk-in Policy
We accept walk-ins however they may need to wait whilst booked patients are seen first.
Fees and Billing Arrangements
- We are a mixed-billing clinic.
- Fees are payable at the time of consultation by cash or credit/debit cards.
- The current fees can be seen at reception or on our website for further details.
- Children under 16, valid Pension, valid DVA & valid HCC holders, individuals aged above 65, Refugees and ATSI will be bulk billed.
- All accounts must be settled on the day. We have a no credit policy. If you have any questions regarding our fees, please discuss this with us.
Appointments
Please ring (03) 8577 8060 to make an appointment or book online at www.drmkandco.com.au. Every effort will be made to accommodate your preferred time. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your GP has been called away.Longer consultation times are available, so please ask our receptionists if you require some extra time, for example when consulting for multiple problems or completing forms. Please let us know this when you book the appointment.
New Patients
It is a good idea to arrive at least 10 minutes early for your first appointment if you have not completed your registration online. Please ensure you bring the following items to your first appointment:
- A current Medicare Card
- Private health Fund Details
- Concession cards include Health Care Card, Eligible Veterans Affairs (DVA) card or pension card.
- Any relevant test results or referrals from another clinic or specialist
Change of details
If any of your personal details change or require updating, we request you please inform reception via phone or at your next appointment. This can include change of name, address, contact number, email address or next of kin.
Face Masks
Patients attending DR MK & CO for an in-clinic consult with respiratory symptoms are required to wear a face mask upon entering the clinic.
After-hours Emergency
If you need to see a doctor while the clinic is closed, please call our after-hours service provider National Home Doctor Service on 137425. If it’s an emergency, please dial 000.
Your rights, feedback, and complaints
If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or the receptionist. You may prefer to write to us or use our suggestion box. We take your concerns, suggestions, and complaints seriously. Should you need to make contact, our practice leader on sites email address is Info@drmkandco.com.au.com.au.If you feel there is a need to take your concern further, you may prefer to contact the Health Services Commissioner on 1300 582 113.
Reminder System
Our practice is committed to preventative care. We will automatically include you on our reminder system. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care. If you do not wish to be part of this system, please let your doctor or receptionist know.
Results Policy
In the interests of best practice and privacy, and unless otherwise advised, you should book an appointment 72 hours after any investigations/tests have been performed. It is your responsibility to book this follow up appointment to get your results.
Home and other visits
Home visits are available at the discretion of our GPs. Due to a high workload, this is not always available and for matters of medical urgency or illnesses that require hospital assessment or care, you may be asked to attend the local hospital.
Telephone access
If you phone the Clinic requesting to speak to your doctor, you will be asked to leave a number on which you can be contacted. We aim to return phone calls within 24 hours, alternatively you may book an appointment via Telehealth if non urgent. Should you feel seriously unwell, be suffering chest pain or severe shortness of breath, you should call an ambulance on 000 immediately. Minutes could save your life.
Privacy Information
Your medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that this information is only available to authorized members of staff. We abide by the national Privacy Principles available here: www.privacy.gov.au/health/index.html. Copies of the Practice Privacy Policy are available at reception.
Communication
In line with our privacy policy, our practice will only engage in communicate via telephone, SMS message, in person and fax. We are not able to guarantee the security of emails, sent or received. EMAILS WILL NOT BE USED to discuss or diagnose any medical issues or to book appointments as it is intended to be primarily used for one-way communication to patients.
